Privacy Policy
Last Updated: August 30, 2026
DTP Athletic Group, LLC, doing business as DTP Pickleball Club (“DTP,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use the DTP Pickleball Club mobile application, make a purchase, book or attend a DTP activity, complete a form, or otherwise interact with DTP.
Information We Collect
We may collect information you voluntarily provide to us, including your name, email address, telephone number, account information, booking information, purchases and Play Pass information, participation history, skill level, preferences, form responses, communications with us, and other information you choose to provide.
When you use our website or mobile app, certain technical and usage information may also be collected automatically through Wix and other service providers. This may include device information, browser information, IP address, app or website activity, cookies, and similar technologies.
How We Use Your Information
We may use your information to provide and manage DTP services; create and maintain customer accounts; process bookings, registrations, purchases and Play Passes; manage attendance and participation; communicate about bookings, schedule changes and DTP activities; provide customer support; improve our website, mobile app, programs and customer experience; maintain business records; prevent misuse or fraud; and comply with applicable legal obligations.
Where permitted and when appropriate consent has been provided, we may also use your contact information to send marketing communications about DTP programs, events, leagues, Open Play, travel, promotions and other opportunities.
You may unsubscribe from marketing communications using the unsubscribe option provided in the communication or by contacting us.
Payments & Payment Information
DTP uses third-party payment processors to process payments. Payment-card information is handled by the applicable payment provider and is not intended to be stored directly by DTP.
DTP currently uses Stripe for certain payment processing. Stripe may collect and process payment and transaction information according to its own privacy practices.
Information related to your transaction, such as the amount, date, customer information, and purchase or booking status, may be available to DTP for business, recordkeeping and customer-service purposes.
How We Share Information
We may share information with service providers that help us operate DTP, including providers used for website and mobile-app hosting, bookings, customer management, payment processing, email or text communications, analytics and other business operations.
These providers may process information according to their own privacy policies and applicable agreements with DTP.
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or safety, investigate suspected fraud or misuse, or in connection with a business reorganization, merger, acquisition or transfer.
Wix & Digital Services
Our website, mobile application, booking system, customer accounts and certain other digital services are powered by Wix. Information submitted through these services may be processed or stored through Wix's systems and associated service providers.
Cookies & Analytics
Our website and digital services may use cookies and similar technologies to operate our services, remember preferences, understand usage, maintain security and improve performance. Third-party services integrated with our website or app may also use their own technologies.
You may be able to control certain cookies through your browser, device settings or available website privacy controls.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes and enforce agreements. Retention periods may vary depending on the type of information and the reason it was collected.
Your Privacy Choices
You may contact DTP to request access to, correction of, or deletion of personal information that we maintain about you, subject to applicable legal and recordkeeping requirements.
You may also withdraw consent to certain communications or uses of your information where applicable.
We may need to verify your identity before completing certain privacy requests.
To make a privacy request, contact us at hello@playdtp.com.
Data Security
We use reasonable administrative and technical measures intended to protect information under our control. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Children's Privacy
Our digital services are not intended to independently collect personal information from children under 13 without appropriate authorization or consent where required by law.
If we learn that information has been collected in a manner inconsistent with applicable requirements, we may take appropriate steps to delete or otherwise address the information.
Third-Party Links & Services
Our website or app may contain links to or integrations with third-party websites and services. DTP is not responsible for the privacy practices of independent third parties. We encourage users to review the privacy policies of third-party services they choose to use.
Changes to This Privacy Policy
We may update this Privacy Policy as our services, technology or legal requirements change. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
Questions, concerns or requests regarding this Privacy Policy or your personal information may be directed to:
DTP Pickleball Club
DTP Athletic Group, LLC
Email: hello@playdtp.com
Phone: 850-736-7907